EASE Reforms: Transforming Public Sector Banking in India – Journey Through EASE 1 – EASE 8 and now EASE 9

The EASE (Enhanced Access and Service Excellence) reforms are a flagship initiative by the Department of Financial Services (DFS) under the Ministry of Finance, aimed at transforming Public Sector Banks (PSBs) into modern, efficient, and customer-centric institutions. Launched in 2018, the reforms have evolved through multiple phases—from EASE 1.0 to the current EASE 8.0 in…